Privacy Policy
​
This Privacy Policy describes how LittleHeidelberg.com (the “Site” or “I”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
My site is hosted by Wix and follows their policy https://www.wix.com/about/privacy.
​
Contact
After reviewing this policy, if you have additional questions, want more information about privacy practices, or would like to make a complaint, please contact mes by e-mail at shoplittleheidelberg@gmail.com or by mail using the details provided below:
Jutta “JT” Schneider, 126 Harbor Common Drive, Memphis, TN 38103. Phone +1 (901) 267 0925.
​
Collecting Personal Information
When you visit the Site, I collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. I may also collect additional information if you contact me for customer support. In this Privacy Policy, I refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
-
Device information
-
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize the Site.
-
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
-
Disclosure for a business purpose: shared with my processor Wix, my subscription partners and my delivery partners.
-
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
-
-
Order information
-
Purpose of collection: to provide products or services to you to fulfill my contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen my orders for potential risk or fraud, and when in line with the preferences you have shared with me, provide you with information or advertising relating to my products or services.
-
Source of collection: collected from you.
-
Disclosure for a business purpose: shared with my processor Wix, PayPal, Google, Instagram, Facebook and other applications used in order to process and deliver your order.
-
Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, payment processor account names, etc.), email address, and phone number.
-
-
Customer support information
-
Purpose of collection: to provide a high level of customer support with issues related to orders, delivery, pickup, or general questions related to my business activities.
-
Source of collection: collected from you.
-
Disclosure for a business purpose: customer support information may be shared with my processor Wix.
-
Personal Information collected: names, emails, phone numbers, email threads instigated by the customer, etc.
-
Sharing Personal Information
I share your Personal Information with service providers to help me provide our services and fulfill my contracts with you, as described above. For example:
-
I use Wix to power my online store. You can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy.
-
I may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information I receive, or to otherwise protect my rights.
-
I may use delivery partners to process local delivery. Please read their privacy policy before using delivery services.
-
​
Behavioural Advertising
As described above, I might use your Personal Information to provide you with targeted advertisements or marketing communications I believe may be of interest to you. For example:
-
Google Analytics to help understand how customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
-
I share information about your use of the Site, your purchases, and your interaction with my ads on other websites with my advertising partners. I collect and share some of this information directly with my advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
ï‚· FACEBOOK - https://www.facebook.com/settings/?tab=ads
ï‚· GOOGLE - https://www.google.com/settings/ads/anonymous
ï‚· Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
​
Using Personal Information
I use your personal Information to provide my services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
​
Retention
When you place an order through the Site, I will retain your Personal Information for our records unless and until you ask me to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
​
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
My site is hosted by Wix and follows their policy https://www.wix.com/about/cookie-policy.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of my website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as:www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how I share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
​
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, I do not alter our data collection and usage practices when I detect such a signal from your browser.
​
Changes
I may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
​
Complaints
As noted above, if you would like to make a complaint, please contact me by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with my response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.
​
Last updated: March 25, 2023